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Free stitching on card A4 instructions

Stitching Pictures privacy policy

Information I collect

To fulfil your order you provide me with certain information (which you authorised Etsy or Payhip and Paypal to provide me). such as your name, email address, postal address (I do not receive a postal address for instant digital download purchases), payment information and the details of the product that you are ordering.

Why I need your information and how I use it

I rely on a number of legal bases to collect, use and share your information, including: to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;

to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law;

for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested; and 2) Compliance with the Etsy or Payhip Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy or Payhip Seller Policy and Terms of use.

Information sharing and disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy and Payhip. I share information with Etsy or Payhip as necessary to provide you my services and comply with my obligation under both the Etsy or Payhip Seller Policy and Etsy or Payhip Terms of Use.

Service providers. I may engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies (not applicable with digital downloads). I will share your personal information with these third parties but only to the extent necessary to perform these services.

Compliance with laws. I may collect, use, retain and share your information if I have a good faith belief that it is reasonably necessary to:

(a) respond to legal process or to government requests;
(b) enforce my agreements, terms and policies;
(c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues;
(d) protect the rights, property and safety of my customers or others.

Data retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes and to enforce my agreements. I generally keep your date for the following time period: 5 years.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access. You have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.

Change, restrict, delete. You may also have the rights to change, restrict my use of, or delete your personal information. Except in exceptional circumstances (for instance where I am required to store data for legal reasons) I will delete your personal information upon request.

Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless it is needed for legal reasons.

Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to contact me

For purposes of EU data protection law, I, Judith Drew, am the data controller of your personal information. If you have any questions or concerns, you may contact me through Etsy conversations, by email at stitchingpictures1@gmail.com or by writing to Stitching Pictures, 60 Parkland Drive, Wingerworth, Derbyshire, S42 6XQ.
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